Refund & Returns Policy

At Worldofsoftwar, we strive to provide you with a seamless and satisfactory shopping experience. Our refund policy is designed to address various scenarios to ensure your satisfaction with our products.

Refunds are Issued for the Following Reasons:

1. Non-Delivery:

• In rare cases of mailing issues from your e-mail provider or mail server, preventing the delivery of our emails, check your spam or junk folder.
• Claims for non-delivery must be submitted to our customer service department in writing within 7 days from the order placing date.
• Failure to contact us within this period may result in the product being considered received and downloaded, with no further right of return for a ‘non-receipt’ reason.

2. Major Defects:

• Although our products undergo thorough testing before release, unexpected errors may occur.
• If we fail to correct a major defect within 48 hours from the initial complaint, a full refund will be issued, or a replacement of the product of similar value can be offered at the customer’s choice.

3. Product Not as Described:

• Report any discrepancies to our technical support team within 30 days from the date of purchase.
• Clear evidence must be provided in writing that the purchased product does not match its description on the website.
• Complaints based on false expectations are not honored.

How to Request a Refund:

• Our policy offers a full refund within 30 days of your purchase date.
• Please include details about the reason for your refund request when reaching out to us directly.
• Contact our customer service department for assistance.

Refund Process:

• Our payment process submits the refund immediately.
• We make every attempt to process the refund as quickly as possible.
• Please note that your financial institution may take up to 20 days for the refund to reflect in your bank account/card.

Our Technical Support Team is always eager to assist you and deliver highly professional support in a timely manner. Thank you for your interest in WorldofSoftwar.