Returns & Refunds
Refund Policy
At WorldofSoftwar, we strive to provide you with a seamless and satisfactory shopping experience. Our refund policy is designed to address various scenarios to ensure your satisfaction with our products.
Refunds are Issued for the Following Reasons:
1.Non-Delivery:
– In rare cases of mailing issues from your e-mail provider or mail server, preventing the delivery of our emails, check your spam or junk folder.
– Claims for non-delivery must be submitted to our customer service department in writing within 7 days from the order placing date.
– Failure to contact us within this period may result in the product being considered received and downloaded, with no further right of return for a ‘non-receipt’ reason.
2.Major Defects:
– Although our products undergo thorough testing before release, unexpected errors may occur.
– If we fail to correct a major defect within 48 hours from the initial complaint, a full refund will be issued, or a replacement of the product of similar value can be offered at the
customer’s choice.
3.Product Not as Described:
– Report any discrepancies to our technical support team within 30 days from the date of purchase.
– Clear evidence must be provided in writing that the purchased product does not match its description on the website.
– Complaints based on false expectations are not honored.
How to Request a Refund:
– Our policy offers a full refund within 30 days of your purchase date.
– Please include details about the reason for your refund request when reaching out to us directly.
– Contact our customer service department for assistance.
Refund Process:
– Our payment process submits the refund immediately.
– We make every attempt to process the refund as quickly as possible.
– Please note that your financial institution may take up to 20 days for the refund to reflect in your bank account/card.
Our Technical Support Team is always eager to assist you and deliver highly professional support in a timely manner. Thank you for your interest in WorldofSoftwar.
CONTACTING WORLDOFSOFTWAR
If you have questions about this policy, or need help exercising your privacy rights, please contact our Data Protection Officer at data-protection-office@worldofsoftwar.com
Address: 3 Britten Close , Hereford England HR1 2TT United Kingdom
Phone: +1 512 5153278
Support email: support@worldofsoftwar.com